Journey Map Revision Policy

Included revision

Each Journey Map includes one consolidated minor revision request submitted within seven calendar days after the watermarked preview is sent.

Minor revisions include

  • Correcting names, dates, or place labels supplied by the customer
  • Replacing one short customer-provided phrase
  • Adjusting one place marker
  • A small typography or spacing adjustment
  • Choosing the alternate available color direction

Not included

  • A completely new visual direction
  • Replacing the full story
  • Adding multiple new places
  • Changing the intended recipient
  • Rebuilding the composition after approval
  • Multiple separate revision rounds

Errors introduced by WAVORI are corrected without using the included revision.